Managed Services

Networks are a vital element of any IT infrastructure. With merging technologies and the need for computers to communicate with each other, the network is the key to enabling business growth and performance. Heads of IT departments have identified the following benefits of outsourcing the management and support of the wide area network: Fully managed support agreement, Reduction in carrier charges, Single point of contact and reduced cost of support.

Our services cover: Monitoring , LAN/WAN Routers/Switches, Fault Management , Diagnosis , On Site Attendance for Maintained Equipment, Commitment to Restore Service, Software Faults, Escalation, Statistics and Reports, Technical Account Manager, Flexible Service Levels, Service Level Measurement, Benchmarking, Fix Time, Review and Meetings.