Premier Claims Processing Management System (PCPMS) offers cost savings, greater flexibility, consistency and reliability of services, quality of the customer experience and customization of processes is what PCPMS offers to its clients. It supports customer and back-office processing services prevalent in the global insurance industry and services insurance providers, carriers, brokers and TPAs.
PCPMS processes immediate benefits to clients. It delivers multiple complex processes involving automated decision-making within the insurance domain and successfully provides for both transaction and processes.
PCPMS Features include:
Claims processing / adjudication (traditional, managed care and coordination of benefits)
New accounts application processing
Data entry and data correction
Coordination of benefits
Customer service features
Outbound member satisfaction survey
Comprehensive multimedia training modules for insurance industry overview and processes
Implementation, health care plans and operational excellence